FAQ TEST

Our hostels are open to all, with no age limit.nPeople under 17 years of age must stay in a private room with adult companions.nThe minimum age for staying in our hostels, without being accompanied by adults, is 17 years old, on the sole condition that a parental authorisation is produced before the start of the stay and at the latest on the day of arrival, together with a photocopy of one of the parents’ identity documents.nFor safety reasons, children under 6 years of age must occupy the lower beds of the bunk beds.

A credit card is required to make your reservation on our website hostel.mije.com. Phone reservations are not accepted.

Your stay can be in any of our MIJE Marais properties. We cannot guarantee that all bookings will stay in the same rooms or in the same hostel. A change of room and/or hostel during the stay is possible. The Customer cannot claim any compensation or indemnity because of a change of room or hostel during the stay.

Payments by credit card are preferred (except American Express). We accept cash and holiday vouchers..

It all depends on the cancellation policy applicable to your booking: firm bookings are non-changeable and non-refundable. Flexible” bookings are non-changeable and cancellable but up to D-4 before arrival.

Nothing, all is paid during online booking.

A few days before your arrival, you will be given the name and address of your hostel. In case of a reservation for several nights, a change of room and/or hostel during the stay is possible. The customer will not be entitled to any compensation or indemnity for a change of room or hostel during the stay.

Yes, at the time of booking, the full amount of the stay will be debited.

You will be welcomed by our night team. You will have to report to our day team before 12:00 am the next day to finalise your check-in and to pay the tourist taxes and memberships.

Nothing, all is paid during online booking.

Rooms are available from 3pm onwards, on arrival date. Feel free to leave your luggage in our luggage room for free if you arrive before then.

A few days before your arrival, you will be given the name and address of your hostel. In case of a reservation for several nights, a change of room and/or hostel during the stay is possible. The customer will not be entitled to any compensation or indemnity for a change of room or hostel during the stay.

No, sorry our pet friends are not allowed excepts for guide dogs, for bookings in private rooms only.

You can borrow board games from each reception. Books are also available in the library of each hostel. There are occasional events in our hostels.

We don’t have any kitchen areas for safety and hygienic reasons. Cooking in your room is strictly forbidden. If you want to stay for dinner, you can eat at the Fourcy hostel at a moderate price. For more information regarding meals, please ask at the reception.

Smoking in the rooms is strictly forbidden both in the rooms and in the hostel. Same goes for alcohol and e-cigarettes.

We have a few rooms that are accessible by wheelchair. If you need more information on that matter feel free to contact us by mail to check availability : accueil@mije.com

Our staff speak both English and French.

You can extend your stay directly at the reception or book online depending on availability at hostel.mije.com

The maximum stay in our hostels is 7 nights, subject to availability.

Our private and shared rooms are equipped with single beds and sometimes bunk beds. Each room is equipped with a shower and a washbasin, the toilets are on the landing. There is no air conditioning, TV or phone.

Breakfast is offered and served from 7am to 10am. It consists of hot drinks (coffee, tea, or chocolate…), milk, orange juice, cereals, baguette and cereal bread, pastry bar, marble cake, jam, honey, plain yoghurt, compotes.

You can borrow them at the reception desk of one of our 3 MIJE hostels.

Yes, free luggage storage is available in each of our hostels, with lockers, for use on the day of arrival if you arrive before 3pm and on the day of departure. For security reasons, each piece of luggage must be fitted with a lock and labelled visibly with the name, surname and contact details (address and telephone) of the owner.

Our private and shared rooms are equipped with single beds and sometimes bunk beds. Each room is equipped with a shower and a washbasin, the toilets are on the landing. There is no air conditioning, TV or phone.

Yes, bed linen is provided; towels are for sale at the reception at the rate of 6 euros.

Yes, our cleaning staff work between 12 noon and 3 pm. During this time, we will kindly ask you to leave your room to facilitate their job.

Yes, a washamatic is a 3 minute walk at 4 rue de Jouy – 75004 Paris. It is open from 9:30 am until 7 pm every day.

Free wifi is available on the ground floor in each of our hostels.

Our teams speak French, English and Spanish.

We do not have parking facilities in our hostels. We strongly recommend that you use public transport.nIf necessary, the nearest car park to our hostels is the Indigo Pont Marie car park – 48 rue de l’Hôtel de Ville – 75004 Paris.

You can leave at any time before midday and leave your room card at the reception.nFor any early departure, we thank you to leave the room in all discretion by respect of the other guests.

You can leave at any time you want early in the morning, should you do that, please do it quietly and leave your room key at the reception.

The room must be vacated before 12 noon. Otherwise, an additional night per person will be charged. Free luggage storage is available to help you continue to enjoy Paris.

Our hostels are open to all, with no age limit.nPeople under 17 years of age must stay in a private room with adult companions.nThe minimum age for staying in our hostels, without being accompanied by adults, is 17 years old, on the sole condition that a parental authorisation is produced before the start of the stay and at the latest on the day of arrival, together with a photocopy of one of the parents’ identity documents.nFor safety reasons, children under 6 years of age must occupy the lower beds of the bunk beds.

No, sorry our pet friends are not allowed excepts for guide dogs, for bookings in private rooms only.

You can borrow board games from each reception. Books are also available in the library of each hostel. There are occasional events in our hostels.

We don’t have any kitchen areas for safety and hygienic reasons. Cooking in your room is strictly forbidden. If you want to stay for dinner, you can eat at the Fourcy hostel at a moderate price. For more information regarding meals, please ask at the reception.

You can borrow them at the reception desk of one of our 3 MIJE hostels.

You can leave at any time before midday and leave your room card at the reception.nFor any early departure, we thank you to leave the room in all discretion by respect of the other guests.

You will be welcomed by our night team. You will have to report to our day team before 12:00 am the next day to finalise your check-in and to pay the tourist taxes and memberships.

A credit card is required to make your reservation on our website hostel.mije.com. Phone reservations are not accepted.

Yes, free luggage storage is available in each of our hostels, with lockers, for use on the day of arrival if you arrive before 3pm and on the day of departure. For security reasons, each piece of luggage must be fitted with a lock and labelled visibly with the name, surname and contact details (address and telephone) of the owner.

Smoking in the rooms is strictly forbidden both in the rooms and in the hostel. Same goes for alcohol and e-cigarettes.

We have a few rooms that are accessible by wheelchair. If you need more information on that matter feel free to contact us by mail to check availability : accueil@mije.com

Our staff speak both English and French.

You can extend your stay directly at the reception or book online depending on availability at hostel.mije.com

The maximum stay in our hostels is 7 nights, subject to availability.

Our private and shared rooms are equipped with single beds and sometimes bunk beds. Each room is equipped with a shower and a washbasin, the toilets are on the landing. There is no air conditioning, TV or phone.

Your stay can be in any of our MIJE Marais properties. We cannot guarantee that all bookings will stay in the same rooms or in the same hostel. A change of room and/or hostel during the stay is possible. The Customer cannot claim any compensation or indemnity because of a change of room or hostel during the stay.

You can leave at any time you want early in the morning, should you do that, please do it quietly and leave your room key at the reception.

Yes, bed linen is provided; towels are for sale at the reception at the rate of 6 euros.

Yes, our cleaning staff work between 12 noon and 3 pm. During this time, we will kindly ask you to leave your room to facilitate their job.

Yes, a washamatic is a 3 minute walk at 4 rue de Jouy – 75004 Paris. It is open from 9:30 am until 7 pm every day.

Free wifi is available on the ground floor in each of our hostels.

Payments by credit card are preferred (except American Express). We accept cash and holiday vouchers..

Breakfast is offered and served from 7am to 10am. It consists of hot drinks (coffee, tea, or chocolate…), milk, orange juice, cereals, baguette and cereal bread, pastry bar, marble cake, jam, honey, plain yoghurt, compotes.

It all depends on the cancellation policy applicable to your booking: firm bookings are non-changeable and non-refundable. Flexible” bookings are non-changeable and cancellable but up to D-4 before arrival.

Nothing, all is paid during online booking.

Our teams speak French, English and Spanish.

Rooms are available from 3pm onwards, on arrival date. Feel free to leave your luggage in our luggage room for free if you arrive before then.

The room must be vacated before 12 noon. Otherwise, an additional night per person will be charged. Free luggage storage is available to help you continue to enjoy Paris.

We do not have parking facilities in our hostels. We strongly recommend that you use public transport.nIf necessary, the nearest car park to our hostels is the Indigo Pont Marie car park – 48 rue de l’Hôtel de Ville – 75004 Paris.

A few days before your arrival, you will be given the name and address of your hostel. In case of a reservation for several nights, a change of room and/or hostel during the stay is possible. The customer will not be entitled to any compensation or indemnity for a change of room or hostel during the stay.

Yes, at the time of booking, the full amount of the stay will be debited.