It all depends on how you made your reservation :
– A firm reservation can neither be modified nor cancelled and cannot be reimbursed no matter what the circumstances
– A flexible reservation can be cancelled in the following conditions :
* For any cancellation made more than 3 days prior to the arrival date : the reservation is canceled free of charge and the amount of the first night will be refunded.
* For any cancellation made less than 3 days prior to the arrival date and until the arrival date, the amount of the first night booked will be retained by the MIJE as a lump sum
In the event of no-show, the amount of the first night booked will be retained by the MIJE as a lump sum. Other nights booked will be automatically canceled.
Any stay that has been started and is interrupted is due in full.
For reservations made via an online travel agency you will have to refer to their terms and conditions.